This is optional! If someone is home, we do our best to clean with minimal disturbance. If nobody will be home, you may leave us your keys, entry code or other directions to your home safely.

Here at Sparkle, we have a systematic cleaning process. Every cleaner goes through the same rigorous training, ensuring you receive a consistent and quality service for each and every cleaning. If you find that something was missed or not thoroughly cleaned, please reach out to us within 24 hours and we will come out to complete a correction clean to make it right.

We get it, sometimes things come up. However, our cleaners are paid per job and depend on that income to make a living. Please email [email protected] or call/text (941) 200-0860 as soon as you know you will be rescheduling or canceling. In order to try to be fair to everyone involved, we have adopted the following cancellation policy: Reschedule/Cancel prior to 48 hours before arrival: If the request is received more than 48 hours before the beginning of your arrival window, we will do our best to get you rescheduled at a time that is convenient for you at no additional charge. Reschedule/Cancel within 48 hours of arrival: If the request is received within 48 hours of the beginning of your arrival window, a cancellation fee of $50 will be charged to the card on file. This charge also applies if the cleaners are unable to access the property.

Yes!! When you join our Sparkle VIP List, you save on all future cleans. You also get access to our monthly promotions, discounts & giveaways, as well as first-priority customer support.

Yes we are. Our cleaners are also heavily screened & vetted to maintain our company's vision, as well as for your peace of mind.

If you are looking for a cleaning business that has 50+ employees with crazy turnovers, fancy branded polos and don't mind paying An Arm And a Leg for a decent service, we probably aren't for you - There's plenty of franchises that meet these standards.

But if you're mainly looking for a detailed, trustworthy cleaning service, easy to book and speak with real people, and backed by dozens of other folks down the road from you in Sarasota County who have been using our service for the past 15+ years, you'll love our service!

Luckily, this hasn't been a theme for our company. Nonetheless, your experience is what matters!

If for whatever reason you are not happy with the service you received, you may call or text us, explain your issue, and we'll be happy to send our team back out to resolve any issues, free of charge. Our service is backed by a 200% satisfaction guarantee!